Duty of Candour factsheet – Scotland

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Duty of Candour factsheet (Scotland)


The duty of candour is a legal requirement for health, care service and social work organisations, including day care of children settings.

It requires you to inform people (and their families) when they have been harmed (either physically or psychologically) as a result of the care or treatment they have received.

This factsheet explores:

  • Key Principles
  • Reasons behind the change
  • The principles of good complaint handling
  • Further information.